01Information we collect
We may collect contact details, business details, role requirements and messages you submit. Salary-guide forms currently collect your name, email address and mobile number. This information is stored with our CRM provider, GoHighLevel, which may store data outside Australia, including in the United States. Recruitment work may also involve resumes, work history, interview notes, assessments, identity information and references.
02How we use it
We use information to respond to enquiries, provide requested resources, assess and coordinate recruitment, communicate about services, improve the website, maintain records and meet legal obligations.
03Who may receive it
Information may be shared with service providers that support hosting, communications, record keeping and recruitment. Candidate information is shared with a prospective client only for a relevant hiring process and with an appropriate basis for doing so.
04Overseas handling
Offshore recruitment can involve people and service providers outside Australia, including in the Philippines. We take reasonable steps to limit information to what is needed and apply appropriate contractual and technical controls.
05Storage and security
We use reasonable safeguards such as controlled access and reputable systems. No internet transmission or storage method is completely secure, so information should not be submitted unless necessary for the enquiry or recruitment process.
06Your choices and rights
You may ask to access or correct personal information we hold, withdraw from non-essential communications, or raise a privacy concern. We may need to retain some records where required for legal, operational or dispute purposes.
07Cookies and site data
The website may use essential storage and analytics to operate, understand usage and remember choices such as whether a guide prompt has been shown. Browser settings can control some of these technologies.
08Contact and updates
Privacy questions can be sent through the Contact page. We may update this policy when our services or legal obligations change. The latest version will appear here with its effective date.